Lauren was great at explaining every step

I had my son in the peak of the pandemic and because of this couldn’t get referred for his tie to be done. He was in so much pain with reflux and colic. I found Lauren she was great at explaining EVERY step to me about before and after, even showing me pictures. After it was snipped she showed me pictures of how it could heal and told me I can contact her about anything. She emailed me about a week later to check everything was still going OK which it was… he’s been great ever since and we noticed an instant difference on his latch (I was bottle feeding). She is brilliant. will recommend to anyone.